mitra138 Terms & Conditions of Platform Use
This document outlines the official terms and conditions governing the use of mitra138 services by users in Indonesia. Please read carefully before using our platform.
Acceptance of Terms
By accessing or using mitra138 services, you automatically agree to all terms and conditions set out in this document. If you do not agree with any of these terms, you are requested not to use this platform. Acceptance takes effect from the first time you create an account or log in to the platform.
These terms apply to all registered users as well as those browsing the site without an account. mitra138 reserves the right to update these terms at any time with reasonable notice to registered users. Continued use of the platform after an update constitutes acceptance of the revised terms.
Users are responsible for periodically reviewing this page to ensure they are aware of any changes that may be implemented. The applicable terms are the latest version published on the official mitra138 website.
Account Creation & Security
To use mitra138 services in full, users must create an account using accurate, complete, and up-to-date information. Each user is permitted to hold only one active account. Creating multiple accounts may result in the suspension or permanent closure of those accounts.
Users are fully responsible for maintaining the confidentiality of their password and account credentials. Any activity that occurs through your account is considered your own action. If you suspect unauthorized access to your account, contact the mitra138 support team immediately for further security measures.
mitra138 reserves the right to suspend or close accounts that are found to have used false information, engaged in fraudulent activity, or violated the platform's terms of use. Users must be at least 18 years of age to register and use the service.
Obligations & User Responsibilities
Users must use the mitra138 platform in accordance with applicable laws in Indonesia and must not engage in any activity that violates laws or regulations. Users are strictly prohibited from using the platform for fraudulent purposes, money laundering, or any other illegal activities.
Users are responsible for the betting decisions they make and understand that all forms of betting carry the risk of financial loss. mitra138 encourages users to bet responsibly and within their personal financial means.
Users are not permitted to use bots, automated software, or any other deceptive methods to manipulate game outcomes or exploit the system unfairly. Violations of this rule will result in firm action, including account closure and cancellation of winnings.
& Payment Information – IDR Transactions
All transactions on mitra138 are conducted in Indonesian Rupiah (IDR). The platform supports a variety of local payment methods, including bank transfers and digital wallets such as GoPay, OVO, and Dana. Users must use payment methods registered in their own name and are not permitted to use accounts belonging to third parties.
Minimum deposit and withdrawal limits apply in accordance with the terms of each payment method and are subject to change at any time. Transaction processing times vary depending on the selected method and required verification, and generally range from a few minutes to several business hours.
mitra138 reserves the right to hold or cancel transactions suspected of violating these terms or flagged as suspicious activity. Users are advised to retain proof of transactions for verification purposes if required. Any fees arising from transactions are the responsibility of the user in accordance with the respective payment provider's policy.
Account Policy, Suspension & Closure
mitra138 reserves the right to suspend or close a user's account without prior notice if there is evidence of a breach of these terms and conditions, fraudulent activity, use of false information, or behavior that is harmful to other users. In the event of a suspension, the user will be notified via their registered email with a brief explanation of the reason.
Users may appeal a suspension or account closure decision through the official mitra138 support channels within the specified time frame. If an appeal is not submitted or is not accepted, the decision of mitra138 is final. Funds remaining in an account closed due to a policy violation may be forfeited in accordance with applicable procedures.
Users who wish to voluntarily close their account may submit a request through customer service. The closure process includes identity verification and the settlement of all outstanding transaction obligations before the account can be officially closed.
Intellectual Property Rights & Final Terms
All content, logos, designs, and software available on the mitra138 platform are the intellectual property of mitra138 and are protected by applicable law. Users are not permitted to copy, distribute, or modify any platform content without official written permission from mitra138.
This platform may contain links to third-party websites provided for the convenience of users. mitra138 is not responsible for the content, privacy policies, or practices of those third-party sites. These terms are governed by and interpreted in accordance with the laws applicable in Indonesia.
If you have any questions regarding these terms and conditions, users may contact the mitra138 support team via email or official live chat. The invalidity of any one term does not affect the validity of the remaining terms in this document.