mitra138 Privacy Policy – Protecting Your Data
We are committed to protecting user privacy with full transparency regarding the collection, use, and security of data on the mitra138 platform for the Indonesian market.
What Data Do We Collect?
mitra138 collects various user data, including: account information such as name, email, address, and phone number; device and browser data to improve the access experience; payment and transaction history using Indonesian Rupiah (IDR); and service usage data such as betting activity and interactions within the platform.
We also use cookies and other tracking technologies to support user authentication and analyze platform performance so that our service continues to improve.
All data is collected in accordance with applicable data protection regulations in Indonesia and is only used for the purposes described in this Privacy Policy.
How Is Your Data Used?
User data is used by mitra138 to manage accounts, process betting transactions and payments, provide customer support, and deliver a personalized and secure betting experience. We also use data for analytics and to improve the quality of our products.
In addition, data may be used for legal compliance and internal audits to ensure the transparency and integrity of our betting system.
We avoid using data for marketing purposes without explicit user consent and always provide options for full control over personal user data.
& Cookies & Tracking Technology
mitra138 uses cookies that help recognize users when they return, save preferences, and monitor session security. Cookies are also used for analytical purposes such as understanding platform usage patterns so we can improve our service.
Users can manage their cookie preferences in their respective browsers, however disabling certain cookies may affect the user experience and access to certain features on our platform.
We do not use cookies to collect sensitive data without clear consent from the user.
& Data Storage & Security
Securing user data is a priority at mitra138. We implement various technical and procedural measures including SSL encryption, firewalls, and intrusion detection systems to protect data from unauthorized access, loss, or tampering.
User data is stored only for as long as necessary for operational and legal compliance purposes. Once no longer needed, data will be permanently deleted or anonymized.
We also regularly conduct security audits and staff training to ensure data protection standards remain high and keep pace with technological developments.
Sharing Data with Third Parties
mitra138 does not sell user personal data to third parties. Data may be shared on a limited basis with trusted partners who assist in service operations such as payment providers, auditors, and technology service providers, under strict confidentiality agreements.
We ensure that third-party partners comply with strict security standards and only use data for agreed purposes.
In the event of valid legal regulations or requests, we are obligated to provide data in accordance with applicable laws in Indonesia.
& Your Rights – Control Over Your Personal Data
Users have the right to access, correct, update, and delete their personal data in accordance with data protection regulations in Indonesia. To exercise these rights, users may contact mitra138 customer support via the official email.
We are committed to processing all requests within a reasonable timeframe and in accordance with applicable regulations.
Users can also manage their privacy and cookie preferences through account or browser settings to control how data is used during betting activity on our platform.
& Policy Updates & Contact Information
mitra138 may update this Privacy Policy from time to time to align with the latest regulations and industry best practices. Changes will be announced on this page and users are encouraged to check back regularly for the latest version.
If you have any questions or concerns about our privacy policy, please contact our support team by email at [email protected] with the details of your inquiry.